Support
Questions about the Flock app? Find answers below, or reach our team directly.
Contact Us
The fastest way to reach us is by email. We typically respond within 1 business day.
Getting Started
How do I sign up?
Flock is available to verified students and alumni. Download the app, then sign up with your university (.edu) email address to verify your affiliation.
Which schools are supported?
We're rolling out campus by campus. If your university isn't available yet, contact us and we'll let you know when it launches.
Account & Data
How do I delete my account?
You can delete your account and all associated data at any time from within the app: go to Settings → Account → Delete Account. This permanently removes your profile, posts, and activity. If you run into trouble, email hello@flockinvesting.com and we'll process the deletion for you.
How is my data handled?
See our Privacy Policy for details on what we collect and how it's used.
Troubleshooting
- App won't load or crashes — try force-quitting and reopening the app, then check for an update in the App Store.
- Not receiving verification emails — check your spam folder, and confirm you used a valid .edu address.
- Trouble connecting a brokerage account — double check your login credentials with your broker, then retry the link.
Still stuck? Email us at hello@flockinvesting.com with a description of the issue and your device/OS version, and we'll help you sort it out.
Report a Bug or Concern
Found a bug, a security issue, or content that violates our Terms of Service? Email hello@flockinvesting.com with details and we'll investigate promptly.